This privacy policy explains how your personal data is collected, used and protected when you use this website (glazingandshutters.co.uk) or submit an enquiry to Glazing & Shutters.
This website is operated as a lead-generation service. The data controller responsible for personal data collected through this website is S&K Group Holdings Ltd (Company No. 16703925), Unit 1, Hems Crescent, Great Barr, Birmingham, B43 5DG.
When you complete an enquiry form or contact us, we collect the details you provide, such as your name, phone number, email address, postcode and information about the work you need. We also collect standard technical data (such as IP address and pages visited) through cookies and analytics.
We use your details to respond to your enquiry, arrange a survey or quote, and provide the service you have asked about. To provide your quote, your enquiry may be passed to a vetted local installer or supplier who can carry out the work. We will not pass your details beyond what is necessary to handle your enquiry.
We process your enquiry data on the basis of your consent and our legitimate interest in responding to your request. You can withdraw consent at any time by contacting us.
We use cookies and tools such as Google Analytics to understand how the site is used and to improve it. You can control cookies through your browser settings. Live chat may be provided by a third-party provider to answer your questions.
We do not sell your personal data. We share enquiry details only with the installer(s) or supplier(s) needed to provide your quote, and with service providers that help us operate the website (such as form, hosting and analytics providers).
We keep enquiry data only as long as necessary to deal with your enquiry and for our legitimate business and legal record-keeping purposes, after which it is securely deleted.
Under UK data protection law you have the right to access, correct or delete your personal data, to object to or restrict processing, and to data portability. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of your rights or ask a question about this policy, contact us at sales@glazingandshutters.co.uk or write to S&K Group Holdings Ltd, Unit 1, Hems Crescent, Great Barr, Birmingham, B43 5DG.
Last updated: June 2026.
